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Jeep Touch Screen Not Working Issue: How to Fix it?

Jeep Touch Screen Not Working Issue: How to Fix it?

A very common problem is your jeep touch screen not working. The UConnect touch screen has a tendency to cease responding. This can occur in a variety of ways.

In summary, software problems, short circuits, and physical damage to the screen are all probable causes of the Uconnect touch screen not working. Soft resets, hard resets, firmware upgrades, and screen replacement are among the remedies.

In this article, I am going to talk about Jeep Touch Screen and how to fix it. Read to the end to know everything about the Jeep Touch Screen.

The Problems You May Be Facing With The Touch Screen

What may be causing your touch screen to stop operating properly? There are various conceivable explanations for this problem, and each one will necessitate a different approach to solving it.

Let’s take a closer look at these:

Software Glitch: The firmware of the UConnect frequently malfunctions. There have been multiple reports of Jeep drivers having difficulties with their firmware that need a firmware reset or upgrade to resolve.

The problem might appear in a variety of ways, but it will eventually render the touch screen inoperable.

Short Circuit: A short circuit might be the source of the problem, which could be hardware-related. If you are technically inclined, you may try to fix it yourself, or you can hire specialists once you have exhausted all DIY options.

Disconnected Power Cable: It’s related to the previous suggestion, however, your problem might be caused by loose power and other connecting wires. To determine or rule out this possibility, a physical evaluation of your UConnect system is required.

Physical Damage to Screen: It’s possible that physical damage to your UConnect system is the cause of your touch screen not working.

There are a variety of reasons for this, but one of the most prevalent is that individuals wipe the UConnect touch screen using corrosive or water-based chemicals. The screen flaking and finally not functioning is a typical complaint linked to this.

Blown Out Fuse: A blown fuse might be the source of your problem. This is most commonly associated with the F49 and F67 fuses. It’s a good idea to check these and replace them as needed.

How To Fix the Touch Screen Issues?

Let’s look at how we can solve these issues now that I’ve figured out the likely reasons.

1. Soft Reset

The first thing you should do is perform a soft reset. This works best in vehicles with steering-wheel-mounted phones and voice activation buttons. Here’s how to perform the reset:

  • Press the phone and voice activation buttons for 10 to 20 seconds.
  • Your UConnect will show your Jeep trim logo and switch off
  • Your screen will switch on again showing your trim logo
  • Your UConnect system is now reset

Check to check if the touch screen is now operational. If it doesn’t work, try the following way.

2. Disconnecting Negative Terminal

If the soft reset doesn’t work, you’ll need to do a hard reset, which entails disconnecting the negative wire from the battery for at least 5 minutes.

This permits all of the system’s stored charges to discharge fully. This is how it works.

  • Remove the negative or both terminals from the battery.
  • Wait for at least 5 minutes
  • Reconnect the terminals
  • Turn ignition to ON position
  • Your UConnect System will reset

3. Firmware Upgrade

If the problem remains after trying the aforementioned approaches, you may need to try a firmware upgrade to see if it solves the issue.

It’s not an easy process, but if you dig hard enough, you can discover locations or forums where you can get the firmware. There are also various videos on YouTube that can guide you through the firmware update procedure.

To avoid any potential bad consequences in the future, it’s a better idea to have your dealership address this matter for you.

4. Unplug and Replug the Fuses

Another tip that may assist you in resolving the touch screen not functioning issue on your Jeep is to try the following.

If you attempted all of the above suggestions and your problem still persists, it’s possible that there’s a problem with the electric supply that powers the Uconnect infotainment system.

This advice should help, especially if your vehicle’s touch screen doesn’t light up or wake up at all and is always black.

Your Jeep vehicle comes with a variety of fuses to support the electrical system.

There is a fuse for everything, including the memory seat, sunroof, audio system, lamps, electric liftgate, and every other function that requires power.

In the majority of its vehicles, FCA employs a 25 Amp Clear (ATO / Uni-Val Fuse) F02 (fuse number) for the infotainment system. If the fuse number F02 blows for whatever reason, the Uconnect system will be without power and will be unable to work.

5. Replacing the Screen

The final option is to assume that your screen is broken and has to be replaced. In this instance, the touch screen will need to be replaced.

If you don’t have a lot of experience in the electronics repair field, it’s better to leave it to the professionals.

What Issues Typically Revolve Around the Uconnect?

There are a few typical issues with the jeep touch screen not working. These can show up at any moment and can be solved easily.

The problems are as follows:

  • Radio issues
  • Connection issues
  • Software upgrade
  • Needing to be reset
  • Firmware error

These are the problems that mostly revolve around Uconnect.

Do You Need to Replace the Touch Screen?

In some cases, you will need to replace the Touch Screen. If you have tried Soft resetting, disconnecting negative terminal, and firmware upgrade it is possible that your Touch screen might be physically damaged. Additionally, it can be beyond repair.

In this case, you will need to replace the screen with a new one.

What Is the Cost of The Touch Screen Replacement?

The estimated cost of the touch screen replacement of a Jeep is $200 up to $1200. There are various factors that go into determining this estimate.

The total cost will depend on your Jeep model, year of manufacture, manufacturer of the touch screen, and geographical location.

Final Words

The touch screen is a very convenient feature to have in a Jeep. But trouble shows up when jeep touch screen not working.

Hopefully, after reading this post, you now have enough information to figure out why your UConnect touch screen isn’t working and how to fix it.

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