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6 Common Reasons for Uconnect Not Working in Jeep Wrangler

Uconnect serves an important purpose, allowing you to connect to your vehicle through a display screen or smartphone and control it. This system is quite interesting for users.  However, your Uconnect experience could be negatively impacted by a number of problems. 

These problems include Uconnect not being updated, your smartphone not being compatible, your device’s Bluetooth being off, a weak signal from the Uconnect, and due subscription. There can be some other reasons too, but these are the most common reasons why Uconnect is not working.

Later in this article, we will describe these points in more detail, including what you should do to solve them. Keep reading to find out more. 

Why Does Uconnect Not Working In A Jeep?

Uconnect is a combined additional feature in your vehicle. It makes things easy for you. There can be many reasons why Uconnect is not working or connecting with your phone. Earlier, we already briefly mentioned the most common reasons. Here is a list of them. 

  • Uconnect Requires Resetting 
  • The device is not compatible
  • Device Bluetooth is off
  • Due Subscription 
  • Uconnect is not updated
  • Uconnect has a weak signal

6 Common Uconnect Problems and Easy Solutions:

As we already mentioned, there are several reasons why the Uconnect may stop working or may not connect to your device. We did not, however, mention that every cause of the Uconnect failure has an easy fix. 

They are easy to fix and can be done on your own. Here, we have accumulated some common reasons and their solutions.

1. Lack of Compatibility: Make sure the device is Compatible

Check whether your mobile device is compatible. Uconnect is usually compatible with many multinational brands, including Nokia, Samsung, BlackBerry, and many other brands. If your device is not compatible, it will not work. So check the compatibility of your device. 

2. Device Bluetooth Is Off: Turn on the Device Bluetooth

Today’s smartphones are equipped with an easily accessible Bluetooth icon. Simply by clicking on it, you can enable the option. If Bluetooth is not enabled, Uconnect won’t connect with your phone.

Some devices require you to find the setting menu and then access Bluetooth. So users need to be aware of it. Uconnect does not connect without the Bluetooth icon being enabled on your phone.

3. Uconnect is Not Updated: Find and Install the Latest Update

Connection issues appear when Uconnect requires a software update. Check the website of Uconnect to check the latest updates. Uconnect very often changes its updates. 

It is very important to check the latest update. You may find the latest updated information in the phone information.

4. Bluetooth is not working: Disconnect and Reconnect the Battery

Sometimes Bluetooth stops working. In that case, it won’t be able to connect to your phone. This is the most commonly reported problem. You may get an error message; for example, Uconnect is unavailable or something like that.

The most tried solution for this problem is to disconnect the battery, leave it for 45 minutes for the Uconnect to reset, and then put the battery back in. Hopefully, the problem will be solved.

Another strategy can be to delete or erase your phone from the Uconnect and then repair it. Maybe the problem will be solved.

5. Due Subscription: Pay the Subscription Fees

If your jeep has the Uconnect feature, you must be familiar with SiriusXM Guardian. It is a combined vehicle service that is delivered through Uconnect. The services either have the initial 12 months trial, or you have to pay for the services.

When the Uconnect is not working, it is probably because you did not pay the required fee. That means the subscription has expired. Make sure you have paid for the services. 

6. Uconnect is not working: Reset the Uconnect

Sometimes the Uconnect stops working altogether. Simply resetting the Uconnect system will save the day. For more about resetting the system, check the user manual or ask an expert.


Well, we tried to address all the important aspects of why Uconnect is not working. Still, there are some relevant aspects you may want to know. Hopefully, the following question will increase your understanding and clear your doubts. 

Why Does Uconnect Not Connect With the Phone?

Sometimes you may find it difficult to connect the Uconnect with your phone. If this is the case, you won’t be able to operate the Uconnect from your phone. 

Restarting the phone is a straightforward solution; turn it off for a few minutes, then turn it back on.  Additionally, if the battery is removable, you can take it out, then put it back in.

What would you do if the phone call was not coming through the speaker in the car? 

The title represents an instance that is an example of Uconnect not working. To reiterate, Uconnect is usually paired with the phone. So when you make a call and want it to come through the car speaker, the call stays on the phone.

If you have encountered the same problem,  following a simple procedure may resolve the issue. 

  • First, turn on the ignition
  • Now push both the voice button and Uconnect simultaneously for at least 15 seconds, not more than 20 seconds 
  • Once you have done this, turn the ignition off for at least 10 seconds
  • Now start the car. Everything should work fine.

What cars are compatible with Uconnect?

The vehicles that are equipped with the Uconnect include but are not limited to Jeep, Chrysler, Dodge, or Ram. Uconnect allows users connectivity, navigation, and other communication and entertainment features.

Why can’t I place a call when I first get into my vehicle?

Uconnect requires a few minutes to sync or connect your phone. That’s why you can’t place a call when you first get into your vehicle. 

Once the Uconnect system has established sync with your phone, an icon will appear on the touchscreen of the Uconnect, and then you can place the call.

What is SiriusXM Guardian, and do I need a subscription to use SiriusXM Guardian?

SiriusXM allows you to connect your smartphone to your car even if you are far away from it.  It permits remote access. 

Using their services means you have to pay for the subscription. Besides other fees and taxes, the subscription fee for SiriusXM is around $12.


Unlike any other issue in your car, the Uconnect Bluetooth issue is very straightforward to solve. You need to consider a few things when it is not working or connecting. Doing so will likely resolve the issue.

First, ensure you have installed the latest version of the Uconnect, then open the device’s Bluetooth and connect with the system. When Uconnect doesn’t work, you may have to reset the Uconnect system. That’s all.

As stated, solutions to the Uconnect issues are easy to follow. We tried to mention some of the most common Uconnect issues and solutions. However, you can broaden your search and find more relevant aspects.

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